Privacy Policy

Effective Date: September 8, 2026

At The Phoenix Taproom & Kitchen (“TPTK”), we value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (“the Site”).

Information We Collect

1. Information You Provide

  • Purchases: Name, email, shipping address, and payment information.

  • Contact Forms: Name, email, and any message you send.

  • Newsletter Subscriptions: Email address.

2. Information Collected Automatically

  • Log Data: Includes IP address, browser type, and pages viewed.

  • Cookies: Used to enhance user experience and analyze website traffic. See our Cookie Policy for more details.

3. Information from Third Parties

  • Payment confirmation details from services like Stripe or PayPal.

How We Use Your Information

We use the information collected to:

  • Process orders and provide updates.

  • Respond to inquiries and share offers if you’ve opted in.

  • Enhance Site functionality and improve user experience.

  • Comply with legal requirements.

Sharing Your Information

We do not sell your personal data. However, we may share it with:

  • Service Providers: To facilitate payments, shipping, and analytics.

  • Legal Authorities: When required by law or legal proceedings.

Your Rights

  • Access, Correct, or Delete Your Data: Contact us at info@thephoenixec.com to request changes.

  • Opt-Out of Communications: Unsubscribe using the link in our emails.

Security Measures

We implement safeguards to protect your data. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Third-Party Links

Our Site may link to external websites. We are not responsible for their privacy practices or content. Please review their policies.

Cookie Policy

Cookies help us enhance functionality and analyze traffic. You can adjust cookie settings in your browser to manage or disable cookies.

Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect their information. If you believe we have, contact us immediately.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the “Effective Date” will reflect the latest revision.

SMS & Loyalty Privacy Policy Language

Text Messaging & Loyalty Program Privacy

This section describes how The Phoenix Taproom & Kitchen collects and uses information in connection with our SMS text messaging program and our Loyalty Program (together, the “Program”). It supplements, and should be read together with, our general Privacy Policy thephoenixtaproom.com/privacy-policy, which governs our relationship with you in other contexts.

Information We Collect

When you enroll in the Program, we collect your mobile phone number, your opt-in/consent timestamp and method, your date of birth (collected solely to verify eligibility, as described below), your Loyalty Program activity (points earned and redeemed, visit/purchase history associated with your account), and your message engagement (e.g., opt-out requests, delivery status).

How We Use Age-Verification Data

Date of birth is collected solely to confirm you meet the minimum age requirement for the Program. We do not use this data for any other marketing, profiling, or advertising purpose, and we retain it only as long as necessary to document compliance with age-gating requirements and applicable law.

How We Use Loyalty Program Data

We use your Loyalty Program activity to calculate and communicate your points balance, available rewards, and redemption history, and to personalize offers sent through the Program. Loyalty Program data may be linked to your mobile opt-in record where both are tied to the same customer profile.

Sharing of Information

We do not sell your mobile opt-in or Loyalty Program information. We share mobile number, consent status, and message content with our SMS/loyalty platform provider(s) and telecommunications carriers solely as necessary to deliver the Program. Text messaging originator opt-in data and consent are not shared with any third party for their own marketing purposes.

We may also disclose information as necessary to (a) comply with applicable law, regulation, or governmental request, (b) enforce these Terms, or (c) protect the rights, property, or safety of [Establishment Name], our subscribers, or others.

Your Choices

You may opt out of SMS messages at any time by texting STOP to [Number/Short Code]. Opting out of SMS does not close your Loyalty Program account or forfeit accrued points. You may request access to or deletion of your Program data by contacting info@thephoenixec.com.

Costs

We do not charge for Program messages; standard message and data rates from your carrier may apply.

Changes to This Policy

We may update this policy from time to time. The “Last Updated” date at the top reflects the most recent changes. Material changes affecting Program data use will be communicated via text or posted at thephoenixtaproom.com/privacy-policy.

Contact Us

The Phoenix Taproom & Kitchen
Email: info@thephoenixec.com / 715-514-0948
Address: 402 Graham Ave, First Floor, Eau Claire, WI 54703

Thank you for trusting The Phoenix Taproom & Kitchen with your privacy.